Shipping and Order Process:
Please allow up to 7-10 business days for your order to be processed and shipped AFTER your payment has cleared. All orders received after 5PM will begin processing the next business day. Orders are shipped via USPS. We are not responsible for any shipping/delivery delays. IF YOU WOULD LIKE TO CANCEL AN ORDER YOU MUST DO SO WITHIN 24 HOURS OF PLACING THE ORDER.
Orders are not processed on weekends and holidays.
Return and Exchange Process:
Kan't Make This Up is committed to providing excellent customer services. However, all sales are final. There are no refunds or returns. Exchanges can be discussed. If there is an error on our end.
In order to exchange, the hair must be in its original packaging. If you notice there has been an error with your order, you must email or call customer service within 24 hours of you receiving your package.
Kan't Make This Up is dedicated to protecting the privacy of our customers. We will not disclose any information regarding our customers or visitors to the site to any third parties.